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COMMON QUERIES

NEED HELP WITH AN ORDER?

You can contact us through our email mistyleafgifts@gmail.com and we will get back to you as soon as possible. 

WHAT ARE THE PAYMENT OPTIONS?

We currently accept Paypal and most major credit/debit cards

WHAT IS YOUR RETURN POLICY?

You can return most of the products on the website. From the date of arrival, you have 14 days to notify us that you want to return the product and another 14 days to send the item to us.

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

HOW LONG DOES SHIPPING TAKE?

We try and dispatch orders within 1-3 working days.

 

All UK orders are free and posted with Royal Mail 2nd Class which takes 3-5 working days. Upgrades can be selected for an additional fee.

Unfortunately we don't offer international shipping on this website however we do on our Etsy Shop so please head over there if you would like to order something. 

"I bought these coasters as a gift, and they were an absolute hit. The quality is excellent, the design looks even better in person, and they were really well received. A lovely, practical gift that made a great impression."

Sandie from Etsy 09/03/2026

Get in touch

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