POLICIES AT MISTY LEAF

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or refund products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Returns & Refunds

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

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Damaged Items

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Unfortunately there may be times when items have been damaged in transit, if this is the case please contact us and we can either send out a replacement or issue you a refund

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Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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Shipping

We will dispatch items within 1-3 working days. All UK shipping is free delivery using Royal Mail 2nd Class which takes on average 3-5 working days. Upgrades can be added with an additional fee upon checkout if you would like the item to arrive quicker.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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